With the expected Sun Outage from September 19 to October 9, but will peak at September 26 to October 2, 2016, it can affect or interrupt satellite signals due to the solar radiation from the sun.
The sun is in a direct line with a communications satellite and its radiation can overwhelm a satellite's signal. So SKY is advising everyone that there maybe signal losses or other disruptions to the feed of several channels that are sourced from the satellite.
Below are the Q & A advisory from SKY:
How long does the sun outage last?
It is expected to occur within the period of September 19 to October 9, but will peak within the period of September 26 to October 2, 2016. Effects of the sun outage may last for a few minutes per day.
How does the sun outage affect my viewing experience?
SKYcable subscribers may notice brief disruptions in picture and sound quality when watching certain channels.
SKYdirect subscribers may experience brief but simultaneous disruptions in all channels within their line up.
What if signal interruption lasts for more than several minutes?
Let us know if you experience extended periods of signal disruption.
Text INFO to 23668 for SKYdirect customer assistance.
Text INFO to 23662 for SKYcable customer assistance.
Source: MySky
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| Earth - Satellite - Sun (wavebroadband.com) |
The sun is in a direct line with a communications satellite and its radiation can overwhelm a satellite's signal. So SKY is advising everyone that there maybe signal losses or other disruptions to the feed of several channels that are sourced from the satellite.
Below are the Q & A advisory from SKY:
How long does the sun outage last?
It is expected to occur within the period of September 19 to October 9, but will peak within the period of September 26 to October 2, 2016. Effects of the sun outage may last for a few minutes per day.
How does the sun outage affect my viewing experience?
SKYcable subscribers may notice brief disruptions in picture and sound quality when watching certain channels.
SKYdirect subscribers may experience brief but simultaneous disruptions in all channels within their line up.
What if signal interruption lasts for more than several minutes?
Let us know if you experience extended periods of signal disruption.
Text INFO to 23668 for SKYdirect customer assistance.
Text INFO to 23662 for SKYcable customer assistance.
Source: MySky
